PRIVACY POLICY

Last updated: December 13, 2025

This Privacy Notice for My Pet Connect ('we', 'us', or 'our'), describes how and why we might access, collect, store, use, and/or share ('process') your personal information when you use our services ('Services'), including when you:

  • Visit our website at http://www.mypetconnect.co.uk, or any website of ours that links to this Privacy Notice
  • Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@mypetconnect.co.uk.

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we collect any information from third parties? We do not collect any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific categories of third parties.

How do we keep your information safe? We have adequate organisational and technical processes and procedures in place to protect your personal information.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights? The easiest way to exercise your rights is by visiting http://www.mypetconnect.co.uk/profile, or by contacting us.

TABLE OF CONTENTS

  1. 1. WHAT INFORMATION DO WE COLLECT?
  2. 2. HOW DO WE PROCESS YOUR INFORMATION?
  3. 3. WHAT LEGAL BASES DO WE RELY ON?
  4. 4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
  5. 5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
  6. 6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
  7. 7. HOW LONG DO WE KEEP YOUR INFORMATION?
  8. 8. HOW DO WE KEEP YOUR INFORMATION SAFE?
  9. 9. DO WE COLLECT INFORMATION FROM MINORS?
  10. 10. WHAT ARE YOUR PRIVACY RIGHTS?
  11. 11. CONTROLS FOR DO-NOT-TRACK FEATURES
  12. 12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
  13. 13. DO WE MAKE UPDATES TO THIS NOTICE?
  14. 14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
  15. 15. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?
  16. 16. DATA DELETION FOR SOCIAL LOGIN USERS

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You:

  • Names
  • Phone numbers
  • Email addresses
  • Mailing addresses
  • Usernames
  • Passwords
  • Contact preferences
  • Contact or authentication data
  • Billing addresses
  • Debit/credit card numbers

Information Automatically Collected:

We automatically collect certain information when you use our Services for security and fraud prevention purposes:

  • IP Address: We collect your IP address when you create an account and when you log in to your account. This helps us detect unauthorized access, prevent fraud, protect your account security, and comply with legal requirements. Your IP address is retained for the duration of your account and is deleted when you delete your account.

This information is processed based on our legitimate interests in maintaining the security of our Services and protecting against fraud and unauthorized access.

Sensitive Information

We do not process sensitive information.

Google API

Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.